Customer care
Return & Refund Policy
7 days from delivery
We offer a 7-day return window from the date of delivery so you can shop with confidence.
If you receive a damaged, defective, or incorrect product, you may request a return within that window.
Last updated:
Return window
7 days
From date of delivery
Refund route
Original payment or store credit
After inspection
Processing
5–7 business days
After inspection
Non-returnable conditions
- Products that are specially ordered or customized are not eligible for return unless damaged or defective.
- Returns are not accepted for change of mind or if the product is in correct condition.
Eligible return reasons
- Damaged product
- Defective product
- Wrong item delivered
Return requirements
- Item must be unused and in original condition
- Original packaging required
- All tags, accessories, and invoice included
Proof of issue
Customers are requested to share clear images or videos of the issue.
Return process
- Contact support within 7 days
- Share images/videos
- Approval from team
- Pickup or shipping arranged
- Refund/replacement after inspection
Refund policy
Refunds will be processed within 5–7 business days after inspection via original payment method or store credit.
Contact us
For return-related questions, email or message us—we typically respond during business hours.
Note: Returns requested after 7 days will not be accepted.